
The Myth of Human "Intelligence"
"When I was in the White House and doing terrorism, the holy grail was ‘actionable intelligence,' and she
brings a form of actionable intelligence," says Roger Cressey, a White House counterterrorism official in
both the Clinton and George W. Bush administrations. (He learned of Rossmiller after he left the
government.) The FBI, on the other hand, has failed in every attempt to modernize its technology since
2001, and it so restricts the software available to agents that they can't even begin to match what
Rossmiller does. "The FBI is a dinosaur in many respects," says Cressey.
Rossmiller agrees. "I went to a meeting in Great Falls, and we got to talking, and someone had to look
something up online," she says. "I asked, ‘What do you use for Internet access?' and one agent said,
‘We have to go to the public library down the street.'"
She also tells a story about another agent who had to get permission to open a Yahoo account because
it violated office regs. "They weren't allowed," she says.
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